Wealthy Affiliate Complaints
There have been some pretty bad things said about Wealthy Affiliate. People get rubbed the wrong way or have a bad experience and they tend to lash out. It can get pretty ugly sometimes, and the trouble is that – sometimes it just tough to tell who really is to blame.
What is Wealthy Affiliate? Well, in case you don’t know, they are a company that has positioned themselves to help people get their start in online marketing. They’ve got an impressive training program and they offer a lot of additional resources that are especially useful for people who are learning the ropes. Still, regardless of how great things look from the outside, people will still form their own opinions once they interact with a company – in some cases, it can get pretty nasty.
The thing is that some people have had a bad experience with this company and I wanted to shed some light on those instances where people have less-then-savory things to say about them. Now let me tell you that complaints about Wealthy Affiliate are not all that common, but I still think it’s important to dig deeper into why some people have piped up negatively about their experience with the company.
I’ve been in this business for nearly a decade now. I’ve seen the good and the bad from dozens of companies and products in this industry. Maybe it’s because I have this broader experience that I have personally not found any complaints with WA. I’ve had an account with them for years now. Personally I feel that I’ve gotten great benefit from being involved in their system and their community, but I have heard from a few others who have made formal complaints about Wealthy Affiliate.
From my perspective, and again taking my long-term experience into consideration, I feel that the good outweighs the bad by far with this particular company. I certainly can’t say that for other groups in this same niche, but at least in my mind I’ve got far more good than bad to say about WA. However, this post is dedicated to THE BAD, so let’s dig deeper into the dark side of WA.
Write and Wrong
Have you heard of “Write Privileges”? Well, what it is is the ability to post publicly in the forums and chat areas of a particular website. Some members have gotten their Write Privileges revoked – It’s like having your mouth taped shut so you can’t communicate with other members.
In my mind, I think that these people probably had to do something pretty ornery in order to have that ability taken away from them, but all I get to see is their negative side of the story. I think that kind of penalty typically occurs when someone really gets out of line and starts insulting others, cursing, and just being plain nasty. I mean – if that’s the case, I wouldn’t want to be stuck in the same area with that kind of negativity either so I can see that side of it too.
Still, I have seen this happen a few times during my time with WA. I will say that I’ve never been slapped with the No Write Privileges whoopin’ stick, so maybe I can just consider myself to be lucky. Either that, or I’m just a model citizen in the WA community – you can make your own assumption there.
Now, here I’m going back to my own opinion once more. I feel like if you are involved in the Wealthy Affiliate community, and you are conducting yourself like the stable and sophisticated member of society that you are, I don’t think you are in any danger whatsoever of being reprimanded by one of the WA moderators. Now, if you go postal and cause a bunch of chaos – what out because the Whoopin’ Stick Of Write Privilege is going to come down on you in a hurry.
Another issue that I’ve seen just a handful of times is where people had had an issue on the payment side of things. Sometimes their membership would expire – you know, that kind of thing.
Now, to preface this part I want to give you a little insight on how the membership actually works with WA. It’s unique in the way that there aren’t any kind of contracts that lock you in place. In fact, even when you initially sign up – they don’t even ask you for a credit card. So it’s pretty laid back and low pressure concerning the payment side of the system.
With most companies out there that offer a membership for sale, what they usually do is tell you that you can have 30 days free, then at the end of the 30 day “trial period” your card will begin getting charged. Usually what happens is that you will sign up, then sometime later in the 30 days you’ll forget about the whole thing. Then you’re surprised to see that your card has a mystery charge on it. Have you seen that kind of thing before? I know I have. I’ve gotten charged quite a few times with that kind of payment model. Thankfully WA is quite different –
With Wealthy Affiliate, you can demo their full system for as long as you like. The whole thing is free of charge until you decide you really want to turn on the boosters and go for the big-daddy membership. From the time you initially go to their website, it’s F-R-E-E. Then if at some point down the road when you truly see the value they offer, then you can choose to elevate your membership level from the free version to the paid one if you see fit to do so.
There are 2 levels with WA. The Starter Membership and the Premium Membership. Now, even the completely free Starter Membership gives you all of the tools, resources, and training you need to build an actual income-producing business. Then once you are making some good money you might choose to make the jump to the Premium Membership. With that higher level, you get access to an even greater selection of tools that you can use to further boost your online income.
Now talking about cost – The Starter Membership is free. Then with the Premium Membership level you can either pay $47 monthly or you can buy a full year for $359. The yearly purchase is where the discount is because that effectively has the same effect as if you paid $29 monthly.
Now here’s another area where I’ve hear of there being some trouble before. Naturally, there are going to be people that want to cancel their membership after they’ve already signed up for a year. I’ve heard from some people that they were not able to get in touch with someone to assist them with cancelling their membership. I can see that happening. I mean, if I were a company that was selling memberships, I wouldn’t want my clients lining up to leave either. Still, I find it a little hard to believe since everyone in the Wealthy Affiliate community is so helpful and accessible.
Here’s my suggestion – if you have any trouble with getting a refund, take it up with your credit card company. I know I’ve had people try to give me the run around on why they can’t give me a refund for whatever reason. Well, instead of arguing with them, I just get a refund from Capital One. Simple as that. I’ll put in a refund request, and the charge is back on my card in 24 hours. Still, I can’t see there being any trouble with the WA guys issuing a refund, but if there is – get an easy refund from your credit card company.
Beyond that, if you had any other issue with payments or refunds, I’d suggest taking it up with the support team at WA. They are rockstars at helping people with technical issues, questions, or any other need you might have along the way.
Honestly, if you are anything like me and are intent on building an online business, I can’t see why you would want to cancel a Wealthy Affiliate membership. They give away so much as ask for so little. It’s usually the opposite with most companies, but in my mind WA is an exceptional company is so many ways.
Official Complaints From BBB.com
Now let’s take a look at an online resource that is the authority concerning good business on the web. I’m talking about the Better Business Bureau.
If there’s a resource that you can tap into to get the dirty details on a business, it’s the BBB. Let’s see what they’ve got any Wealthy Affiliate complaints on record that we can dig into.
Alright, so I’m logging onto BBB.com.
I’m searching for “Wealthy Affiliate”.
Alright, I’ve found their company.
The primary company they are doing business under is called “Niche Marketing Inc”.
Looks like their business was started in 7/7/2005.
They currently have a total of 7 complaints against them since 2005. That might sounds like a big number, but for a company that is working with a collective group of over 285,000 members – I’m actually feeling like that’s not a very significant number of complaints.
Let me do the math real quick… alright so that complaint ratio is 1:40714. In other words only 1 person out of every 40,714 file a complaint against them. Not too shabby I say.
Alright, I’ve saved a photo that I took on the BBB website that shows the number of complaints…
There you go. Special delivery from BBB.com. So yeah – there have been a handful of complaints about the company, but just consider the ratio of people they are dealing with. Nearly 300,000! Of course mistakes are going to happen of you are going to deal with someone that’s just a crazy person. Or who knows – maybe WA dropped the ball on something. I certainly wouldn’t rule that out, but I would say that if a mistake was made and WA was to blame, I’m 100% certain that they would bend over backwards to make it right.
55,000 > 7
Yes, they’ve got some complaints, but let’s also consider some of the good things that people have to say about Wealthy Affiliate. Here’s another statistic for you, there have been over 55,000 positive reviews left on the Wealthy Affiliate program. That’s noteworthy – and I think that 55,000 happy members easily trump the 7 that complained about them. Isn’t that a fair thing to say?
One Last Thing
Now that you’ve heard the bad side of Wealthy Affiliate, I invite you to hear the good side. I’ve written a detailed review on how their process actually works. It’s called “Ben’s Top Pick”…